Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed


This privacy policy sets out how Biltmore Body & Paint uses and protects any information that you give Biltmore Body & Paint when you use this website. Biltmore Body & Paint is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Biltmore Body & Paint may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/14/2017. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What Our Customers Are Saying

I was blown away with the service I got here. I have never reviewed a company before but I had to get on here and rave about Biltmore Body & Paint Shop. They bent over backwards to help me out. I was in a really bad situation with my car and they could have easily charged me way more then what they did. They helped me out big time and I will forever be grateful.

-Mark T.

Got the run around from 2 different body shops in Asheville. Called Biltmore body and explained what was going on. They told me they could get it in the following day so I dropped off my wife's car the day before Christmas Eve and picked it up on New Year's Day. Fitment looks top notch, no trash in the paint, no cracks or swirls, and no orange peel. Will definitely be visiting them again if there's another accident.

-Lewis W.

Cannot say enough good things about my experience. Our 2004 Volvo was t-boned in a parking deck and 2 other body shops quoted the repairs over the threshold for totaling it. The car is in pristine, excellent condition and I told everyone we wanted to keep it. Biltmore P&B understood and did more than just shoot out a quick, over-inflated estimate. They actually called regional junkyards, found a replacement door, and made only the changes necessary?the others estimated costly new (factory!) bumpers and side lights that weren't absolutely necessary. Biltmore is a small, friendly business?not a "franchised estimate factory" like other body shops in town. I recommend them highly!

-Chris B.
  • BBB Accredited Business
  • Call Us For Service: 828-252-1192